I remember the first time I went to Starbucks like yesterday. It was one of those incidents that shook me, and changed me for life.

So I’m waiting for a connecting flight at the Denver airport. It’s horribly early, and I’m terribly sleepy. I decide that a kick of coffee is what I need.

Now, back in India, getting a cup of coffee is a really simple matter. You go to a darshini, say ‘coffee’ (or any of these accepted phrases: ‘kapi‘, ‘kophee‘, ‘caafeeee‘ etc… etc…) and you get a nice, hot cup of coffee! Apparently, Starbucks doesn’t believe in simplicity. It believes in choice.

I walk up to the counter.
SalesGirl: “Hi! Welcome to Starbucks. What can I get you this morning?”
Me: “I’d like a Coffee please”
The salesgirl behind the counter looks surprised, like no one has ever asked for a simple coffee before.
SalesGirl: “Hmmm…OK. What kind of coffee would you like?”
Ah! The famous American consumer choice. I know a little bit of coffee, so I know the answer to that question.
Me: “I’ll have a latte please”
SalesGirl: “Sure. What kind?”
There are different types of latte? This is news to me.
Me: “Err…The regular kind?”
The sales girl is looking really weird at me.
SalesGirl: “Would you like Decaf?”
Me: “Maybe?”
SalesGirl: “And would you like 1%, 2% or skimmed milk?”
I have no idea what this girl is talking about. Why is a simple thing like getting coffee so problematic? I feel like I’m back in my Physics Viva exams.

Examiner: “What phenomenon causes the dispersal of light through the refractive diffraction grating?”
Me: “Errr…Light…Re..fraction?”
Examiner shaking his head.
Me: “Tindall effect? Faraday’s Cage?”
Examiner proceeds to write something down in his marks notebook.
Me, despairingly: “Newton’s Apple? Schroedinger’s Uncertainty principle?”

Back to now. The SalesGirl is also not satisfied with my answers.
SalesGirl: “Would you like your coffee to go?”
Me: “Go where?”
SalesGirl: “Here?”
Me: “What?”
SalesGirl: “OK, that’ll be two-twenty-five.”

I think she got bored with me at this point. Phew! I’m just glad it’s over. But I’ve learnt a hard lesson there.

Now, when I order coffee, I simply say “I’ll have what he just had”, pointing to the person that took the coffee before me in the line. They all taste the same anyway.